“If trust is not there, then no one will ever get the results that they’re going to need.” -Judy Foley
In this episode, Jay talks with Judy Foley, author of Retaliation at the Highest Level and founder of The Culture of Trust. Judy focuses on cultivating and changing organizational culture, so this episode dials in on: being deliberate about culture creation early on in a business’s growth cycle, upleveling and growing the business, “as is” versus “should be” mentality, increasing employee buy-in and engagement, trust as a growth multiplier, and taking calculated risks in your business.
Episode Highlights:
01:38 The Culture of Trust
07:08 Setting the Culture at the Forefront
15:31 The Role of EQ
19:44 Scalability vs Giving Honor
24:54 Do You Have Culture Issues?
28:00 Increasing Employee Buy-in and Engagement
37:42 Retaliation
41:00 Building Up the Trust
Resources:
- Retaliation at the Highest Level: Why CEOs, Boards of Directors and HR Need To Change the Culture by Judy Foley
- The E Myth: Why Most Businesses Don’t Work and What to Do About It by Michael Gerber
@JayRooke and Judy dials in on: being deliberate about culture creation early on in a business's growth cycle, upleveling and growing the business, 'as is' versus 'should be' mentality, increasing employee buy-in and engagement, trust as a growth… Click To Tweet
Connect with Judy:
Website: https://navigatetransformation.com/
LinkedIn: https://www.linkedin.com/in/judyfoley/
Email: info@navigatetransformation.com
Inspirational Quotes:
- “I really think from a culture perspective, individuals want to actually understand what the mission of the organization is; they want to understand what the values are.” -Judy Foley
- “If they don’t set those expectations, right at the forefront, they’re not going to achieve what they want.” -Judy Foley
- “By taking that step back, and really looking at the broader picture up front… They’ll have a much better chance of getting the results.” -Judy Foley
- “If you don’t see an opportunity for them, they’re not going to see the opportunity. But if you show them that there is an opportunity for them to grow and to take on more responsibility, most people will gravitate towards that.” -Judy Foley
- “I think everyone has to allow that risk to happen to make their people be at their best, and for the results that you want to have happen.” -Judy Foley
- “Don’t think that you’re avoiding risk by not making decisions.” -Jay Rooke
- “If trust is not there, then no one will ever get the results that they’re going to need.” -Judy Foley